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Posted 3Y ago by @dreamlettuce

Greg not receiving my watering inputs?

For the past couple of weeks, I’ve noticed Greg informing me incorrectly about some of my plants that have been watered. For example, I watered my #CrassulaTetragona 3 days ago but Greg says I watered on 12/15.

A few times I’ll water 20-25 plants at a time and mark them watered on Greg. About 3-4 days later, I’ll receive a push notification from Greg letting me know that the same plants I watered, need watering again. I will go to their plant card and the date watered won’t be the same day I watered them, it displays the previous watering day (which usually is 2 weeks ago). If this happens, I just snooze.

Don’t know if this is a known bug or a common problem for other #Greggers, but it has been throwing my routine off and I can’t tell if it’s my brain or the app messing up 🀣🀣 makes me feel like I’m going crazy 🫣

I still check the soil of my plants, but I’m already struggling with memory issues as is, and I don’t want to overwater my babies 😩πŸͺ΄πŸ«ΆπŸ½

Ty!
#GregFeedback #gregteam #gregupdate #GregGang #kscapedream @RJG
5” pot with drainage
Last watered 2 years ago
Best Answer
Hey Dariana, it's much easier for us to look into these from a support email. (Cause it's all on the computer) can you drop this post and explanation w details in an email to support@greg.help
Have you checked the timeline at the bottom? Were they accidental "snoozed" instead of "watered"?
For instance...
@sarahsalith yes I have! For some I have snoozed but that’s purposely. Others I’ve not! Even a few don’t have any inputs until I restart the app a few times.
Weird. I'd send them an email and maybe reset your iPhone. I know if find myself resetting my phone occasionally just to give it a new start. You won't lose your information. You can also delete your Greg app and reinstall it, see if that helps. Support@greg.help
@sarahsalith thank you!
Yes that happens to me!!
@dreamlettuce I agree with Sarah. Did you accidentally hit the snooze button?
@KikiGoldblatt I did not BUT I was able to figure out I β€œdouble watered” a few times on accident and that must’ve messed with the inputs a little. All back on track, thank you so much! @RJG 🫢🏽